FAQs

What is a GCard?

The GCard is a real estate professional's electronic business card that allows you to look up home information for any given address, calculate mortgage payments, get rates and conveniently search for homes. You can also connect with real estate professionals in the Mortgage, Real Estate, and Title industries who can help you with your and home buying and selling needs.

How do I save this web app to my mobile device?

To save this web app to your mobile device just click on the Enable Hints for tips and tricks on each page. This will give you the instructions you need to save this web app to your phone.

Does this service cost anything to use?

No. You have unlimited use completely free of charge through your professional team.

I just received an invite from a professional, what do I do now?

The email invitation includes a link to the professional's GCard; click on the link from your phone to download and use their GCard. To get all of the GCard tools provide your name, email, and cell phone number and register for an account. Use the GCard to contact your professional to get pre-qualified and begin the home buying process. You can also search for homes, use the mortgage calculator to find out the payment for your desired home, and get property reports on your favorite listings.

How do I register for my free account?

You can register from an invitation sent by your professional's GCard or from any of the call-out in the GCard: Contact Me; clicking on your professional's email address or phone number; request Home Scoop™.

Can I download more than one GCard?

Yes; you can download as many professional GCards as you like.

Can I contact a professional directly?

Yes; you can contact any professional you have a GCard for on your phone. From their GCard homepage, click on the Contact Me button or click on the About page.

What does the Mortgage Calculator do?

It calculates an estimated mortgage payment based on the information you provide including principal and interest, home insurance, taxes, down payment and interest rate.

What is the Home Scoop™ feature?

Enter any home’s address, for sale or not, and the Home Scoop™ will return the home valuation; value history for the previous 5 years; graph display and three comparable sales. It also provides demographic information such as public and private school information including colleges, population, and income and neighborhood safety statistics.

Can I search for homes?

Yes; from the Find a Home feature on the homepage menu.

Can I save searches and favorite homes?

The home search features are dependent upon the home search destination site and may vary.

I clicked the Contact Me button; now what?

The corresponding professional has been sent your request and should be contacting you soon. You can also call or email the professional directly from his/her GCard About page.

Why isn't the home I'm searching for showing up on the home search?

The listing could be sold or new and not included in the home search date. Contact the GCard professional for more information.

Why isn't an address I've provided showing up on the Home Scoop™ feature?

The address may be out of the range of the market you are in or a new property. Contact Customer Support on our Support page.

Can I invite others to use my GCard(s)?

Yes; click the Share icon in the top, left-hand corner of the GCard, enter the phone number or email address of your friend or family member and send. They will receive the link and can instantly download your professional's GCard.

Is there any difference between the mobile and web version of the GCard?

No; both are exactly the same and will have the same information and professional team.

How do I login from the web?

The website address will be gcard.gainclients.com/your professional's company name/your professional's name; example: gcard.gainclients.com/ABCMortgage/John

Can I log in using my social media account?

Yes. Click the gear symbol in the top right of the GCard, there are the Facebook and LinkedIn links. Just click which one you would like to login with. It will then ask for your permission for access. If you are already logged into your social media account, click Okay and then you will logged in and an account will be created with your name, email address and phone number if provided in your social media account. If not, it will ask you to login to your social media account, and then proceed to log you in and create your GCard account.

I forgot my password; what do I do?

From the Login page, click on the Forgot Password link and follow the prompts.

Why does it ask me to save the web app to my home screen everytime?

Your browser is most likely in private mode which will not keep you logged in or retain any information or history. To turn off private mode, complete one of the following steps:

On an iPhone, iPad, or iPod touch, tap the . Tap Private to turn private browsing off.
If you're using iOS 7 or earlier on an iPad, tap to open a new tab, then tap Private.